Return

It's a shame that you are not 100% satisfied with your order and would like to return products! The easiest way to arrange your return is to follow the following steps:

• You can declare your revocation within 14 days. If you would like to find out more about your right of withdrawal, you can find all the information in our Conditions read up.
• When returning your products, please pack them in the original box.
• So that we can allocate and process your return, please upload this document Download the form, fill it out manually and include it in your package.
  • For the document you need yours Order number that you received in your shipping confirmation email. This starts with VAO .
  • If you cannot see your order number, you can also contact us directly using our contact form. Unfortunately, we cannot allocate your package without this number.

• Then please make sure that your package is securely sealed.
• Please send your return to the following address: